Frequently Asked Question
How to install the USB driver for using ThermalCapture 2.0 on Microsoft Windows systems
Last Updated 6 years ago
The attached PDF describes all necessary steps to install the USB driver for ThermalCapture 2.0 modules. The driver is needed to be able to use FLIR Camera Controller GUI with ThermalCapture systems.
If that does not work, please navigate to the folder, which was chosen during installation of the STM VCP driver. Normally this is "C:\Program Files (x86)\STMicroelectronics\Software". Then go to subfolders "Virtual comport driver\Win7". Go to this folder also if you are using Windows 10. Execute the file "dpinst_amd64.exe" from this folder and check back in Device Manager, if the COM port is now available.
If that does not work, please navigate to the folder, which was chosen during installation of the STM VCP driver. Normally this is "C:\Program Files (x86)\STMicroelectronics\Software". Then go to subfolders "Virtual comport driver\Win7". Go to this folder also if you are using Windows 10. Execute the file "dpinst_amd64.exe" from this folder and check back in Device Manager, if the COM port is now available.